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Frequently Asked Questions

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Q
What makes your web development different from other agencies?
We specialize in high-converting, AI-powered websites that don't just look great – they drive results. Every site includes advanced analytics, mobile optimization, SEO foundation, and AI automations that save you time and increase revenue. Plus, you get a dedicated project manager and lifetime support.
Q
How quickly can you launch my website?
Most websites are live within 2-3 weeks. Complex e-commerce or enterprise sites take 4-8 weeks. We provide weekly progress updates and can rush projects for an additional fee if you have urgent deadlines. You'll see initial designs within 48 hours of project kickoff.
Q
What's included in your pricing? Any hidden fees?
Absolutely no hidden fees. Your quoted price includes everything: design, development, mobile optimization, basic SEO setup, SSL certificate, 3 months of free support, and training. The only additional costs are optional add-ons you choose, like advanced AI features or premium integrations.
Q
Will my website work perfectly on mobile devices?
Yes, guaranteed. Every website is built mobile-first and tested on 15+ devices. With 65% of web traffic coming from mobile, we ensure your site loads fast and converts visitors on any screen size. You'll see exactly how it looks before we launch.
Q
What happens after my website launches?
You get 3 months of free support, including updates, security monitoring, and performance optimization. After that, our maintenance plans start at just £49/month and include unlimited small updates, security patches, backups, and priority support.
Q
How do you ensure my website will rank on Google?
Every website includes SEO fundamentals: optimized page speed, clean code, proper meta tags, and mobile-first design. We also provide keyword research, competitor analysis, and Google Analytics setup. For aggressive SEO campaigns, we offer dedicated SEO packages starting at £299/month.
Q
Is my website secure from hackers and data breaches?
Security is non-negotiable. Every site includes SSL encryption, regular security updates, malware scanning, and secure hosting. We follow enterprise-level security protocols and offer additional security monitoring for high-risk industries like healthcare and finance.
Q
Can you integrate with my existing business tools?
Yes. We integrate with 200+ business tools including CRM systems (Salesforce, HubSpot), payment processors (Stripe, PayPal), email marketing (Mailchimp, Klaviyo), and analytics platforms. If you have custom requirements, our team can build custom integrations.
Q
What if I'm not satisfied with the final result?
We guarantee your satisfaction with unlimited revisions during development and a 30-day money-back guarantee after launch. In 5 years, we've had a 98% client satisfaction rate and have never had to issue a full refund – but we stand behind our work completely.
Q
Do you offer payment plans for larger projects?
Yes. For projects over £1,000, we offer flexible payment plans: 50% upfront, 25% at midpoint, and 25% at completion. For enterprise projects over £5,000, we can arrange monthly payment plans. No interest charges, and you own your website from day one.

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